Welcome to Drain Solutions MK Plumbing & Repairing Service.
Last updated: October 8, 2025
Welcome to Drain Solutions Milton Keynes (“we”, “us”, “our”). These Terms and Conditions (“Terms”) govern your use of our website https://drainagemiltonkeynes.co.uk/ (the “Site”) and any related services we provide via the Site. By accessing or using the Site, you agree to be bound by these Terms (and any policies referred to herein).
If you do not agree with all of these Terms, you must not use the Site.
You should also read our Privacy Policy, which explains how we collect, use, and protect your personal data.
User / you / your: any person accessing or using the Site.
Content: text, images, videos, documents, data, or other materials published on or via the Site.
Services: drainage, plumbing, excavation or related services offered by us which you may request via the Site or otherwise.
3.1. You must use the Site only for lawful purposes and in a way that does not infringe or restrict the rights of others or inhibit their use of the Site.
3.2. You agree not to:
Use the Site in any manner that is harmful, harassing, defamatory, obscene, offensive, or otherwise objectionable
Introduce viruses, malware or other harmful code
Attempt to gain unauthorised access to the Site, our systems, servers, or data
Interfere with the operation of the Site (e.g. by overloading or “denial of service” attacks)
Use the Site to transmit unsolicited advertising or spam
Copy, reproduce, adapt, republish, upload, post, transmit, or distribute any Content from the Site without our prior written permission (except as allowed under these Terms)
Impersonate any person or entity or misrepresent your affiliation with another party
3.3. We reserve the right to suspend or restrict your access if you breach these Terms or act inappropriately.
4.1. All intellectual property rights (including copyright, trademarks, design rights) in the Site and its Content belong to us or our licensors.
4.2. Except where expressly permitted, you may not reproduce, distribute, publicly display, modify or otherwise use the Content without our prior written consent.
4.3. If you send or upload any content (photos, drawings, descriptions) to us (for a service enquiry, for example), you grant us a non-exclusive, royalty-free, worldwide licence to use, display, reproduce, modify, and distribute that content for the purpose of providing our services or marketing (unless you inform us otherwise).
5.1. Use of the Site to submit an enquiry or request for a quote does not constitute an agreement that we will perform the service. Any service agreement will only arise when a quotation is accepted by you and we confirm acceptance (in writing or email).
5.2. Quotations and estimates are valid for [X days/weeks] unless otherwise stated.
5.3. You agree to provide accurate, complete, and up-to-date information regarding your requirements, location, property, site access, and any relevant constraints.
5.4. We may decline or withdraw service quotations or refuse service in certain cases (e.g. safety concerns, site conditions, third-party restrictions).
5.5. You are responsible for obtaining any consents, permissions, or approvals (e.g. from your landlord, local authority) required before we perform the work, unless explicitly agreed otherwise in writing.
6.1. Unless otherwise agreed, you shall pay for our services in accordance with the invoice, within [X days] from the invoice date.
6.2. Methods of payment will be specified in the quotation/invoice (e.g. bank transfer, credit card, etc.).
6.3. If you cancel the service after acceptance but before commencement, we may charge a cancellation or administration fee (as specified in the quotation or contract).
6.4. If you fail to pay on time, we may charge interest (at the legal or contractually agreed rate) and suspend further work until payment is received.
7.1. No warranties: The Site is provided “as is” and “as available.” We do not guarantee it will always be error-free, uninterrupted, secure, or free from viruses. We disclaim all warranties, express or implied, to the fullest permitted by law.
7.2. Liability cap: To the maximum extent permitted by law, our total liability arising out of or in connection with the use of the Site or our services shall not exceed the amount you have paid us for the particular service in question (or, if no amounts have been paid, a nominal amount, e.g. £100).
7.3. Exclusion of indirect damages: We will not be liable for loss of profits, revenue, business, goodwill, data, or any indirect, consequential, special or punitive damages, whether in contract, tort (including negligence), statute or otherwise, even if we have been advised of the possibility of such damages.
7.4. Circumstances outside our control: We are not liable for delays or failures arising from force majeure or events beyond our reasonable control (e.g. severe weather, acts of third parties, legal prohibitions).
7.5. Nothing in these Terms shall exclude or limit liability that cannot legally be excluded in your jurisdiction (e.g. for death or personal injury caused by our negligence).
The Site may contain links to external websites operated by third parties. We do not control and are not responsible for their content, privacy policies, practices, or availability. Links are provided for convenience and do not imply any endorsement. You access them at your own risk.
We may update these Terms from time to time (for legal, operational or other reasons). When we do, we will post the updated version on the Site with a new “Last updated” date. Your continued use of the Site after that date constitutes acceptance of the new Terms.
If any provision of these Terms is held to be invalid, illegal or unenforceable, that provision shall be deemed severed and shall not affect the validity of the remaining provisions.
No failure or delay by us in enforcing any right or remedy will constitute a waiver of that right or remedy.
These Terms (and any dispute arising under or relating to them) shall be governed by and construed in accordance with the laws of England & Wales, and the courts of England & Wales shall have non-exclusive jurisdiction.
If you have any questions about these Terms or wish to contact us, you can reach us at:
Drain Solutions Milton Keynes
92B Wallbrook Avenue Springfield Milton Keynes MK63JL
Email: contact@drainagemiltonkeynes.co.uk
Phone: 07791970381