Welcome to Drain Solutions MK Plumbing & Repairing Service.

Cookies Policy

Last updated: October 8, 2025 

1. Introduction

This Cookies Policy explains how Drain Solutions Milton Keynes (“we”, “us”, “our”) uses cookies and similar tracking technologies on our website https://drainagemiltonkeynes.co.uk/ (the “Site”). It also explains your rights and choices regarding those cookies.

We use cookies to make the Site work, to improve your experience, to analyse site usage, and (where you consent) for marketing. We will not use non-essential cookies before you give consent (except strictly necessary ones).

Under the UK’s Privacy and Electronic Communications Regulations (PECR) and UK GDPR, you must be informed about the cookies used, their purpose, and consent must be obtained for non-essential cookies. ICO+2Harper James+2


2. What are cookies and similar technologies?

  • Cookies are small text files placed on your device (computer, mobile, tablet) when you visit websites. They help remember your settings, identify your session, and understand how the site is used.

  • “Similar technologies” include tracking pixels, local storage, web beacons, or other means of storing or retrieving information on a device.

  • Cookies may be “session” (deleted when you close your browser) or “persistent” (remain for a period).

  • Cookies can be “first-party” (set by our site) or “third-party” (set by external services we use, e.g. analytics or marketing tools).


3. Types / categories of cookies we use

We group cookies into categories. Below is a typical classification; your actual site may differ:

CategoryPurposeExamples / detailsEssential? / Consent required?
Strictly necessary / essential cookiesRequired for the basic functioning of the Site (e.g. session management, security, load balancing)e.g. session cookies, login tokens, anti-CSRF, etc.No consent required (but still must inform)
Preferences / functional cookiesRemember your preferences (language, layout, display settings)e.g. storing theme, localeConsent required
Analytics / performance cookiesCollect information about how visitors use the Site — pages visited, errors, traffic sourcese.g. Google Analytics, Matomo, etc.Consent required
Marketing / advertising cookiesTrack users across sites to display relevant advertisements, manage ad campaigns, retargetinge.g. third-party ad networks, tracking pixelsConsent required

 


4. Examples of cookies in use (for illustration)

Below is an illustrative (not exhaustive) list. You should update this with your actual cookie audit.

Cookie nameDomainCategoryPurposeExpiry / duration
PHPSESSIDdrainagemiltonkeynes.co.ukEssentialMaintains your session during browsingSession
cookie_consentdrainagemiltonkeynes.co.ukFunctional / preferenceStores whether you accepted or declined non-essential cookies12 months
_ga / _gidgoogle.com / our domainAnalyticsGoogle Analytics: distinguishes users2 years / 24 hours
_gat_gtag_UA_*google.comAnalyticsThrottle requests to Google Analytics1 minute
ads_cookiethirdparty.comMarketingTracks ad performance or user behaviour for marketinge.g. 30 days

5. Consent and how cookies are controlled / managed

  • On your first visit, you should see a cookie banner / consent notice explaining that cookies are used and giving you the choice to accept or reject non-essential cookies.

  • Non-essential cookies (analytics, preferences, marketing) should only be set once consent is given. Before consent, only essential cookies should be active. iubenda+2Harper James+2

  • The consent mechanism must be a clear, affirmative action (e.g. ticking boxes, clicking “Allow”) and not via implied consent (scrolling, continuing to browse, pre-ticked boxes). iubenda+2Gerrish Legal+2

  • You must provide an “Accept” option and a “Reject / Decline” option of equal prominence (i.e. not biasing the user toward acceptance). iubenda+1

  • Users should be able to change or withdraw their consent at any time (e.g. via a “Cookie settings” link).

  • When you change your use of cookies (adding new ones, changing third parties), you should seek renewed consent, or at least re-notify users. ICO+1


6. How to control cookies via your browser / device settings

You can manage or block cookies using your web browser or device settings. Common actions include:

  • Delete all cookies

  • Block all cookies

  • Block third-party cookies

  • Clear cookies when the browser is closed

  • Use private / incognito browsing modes

Note: if you disable or delete certain cookies, parts of the Site may no longer function properly.

For guidance on how to do this in various browsers, see your browser’s help pages. Also see general guidance from the ICO on controlling cookies. ICO


7. Third-party cookies and external services

Some cookies are set by third parties whose services we use (e.g. analytics providers, advertising networks, social media plugins). Those third parties may use cookies or similar technologies to collect information about your visits to our Site and other sites.

Where applicable, we should include links to those third parties’ privacy / cookie policies, and explain how users can opt out of their cookies.

Examples might include:

  • Google Analytics

  • Advertising / remarketing networks

  • Social media share or embed services


8. Changes to this Cookies Policy

We may update this Cookies Policy from time to time (for example, if we add new cookies, change third-party providers, or change how cookies are used). When we do, we will post the revised policy on this page and update the “Last updated” date.

If changes are significant or affect your existing consent choices, we may prompt you to re-review your preferences.


9. Where to find more information / useful links

  • Information Commissioner’s Office (ICO) — guidance on cookies and similar technologies ICO+1

  • Your browser’s help / support pages — how to manage cookies

  • Third-party providers’ cookie / privacy policies (for external services used on this Site)